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Testimonials

Attention Potential Travellers

by April and Gary I.
February 2022

Are you a person who likes to travel and tired of being hostage in your own home due to concerns regarding COVID-19 and all the inherent complications? Fear not as my wife and I just returned from a fantastic 14-day Disney Vacation that included 6 days in the Disney Parks and a 3-day Disney Cruise.

We were properly prepared and knowledgeable prior to leaving? YES! Everything was covered to ensure a stress free and COVID safe vacation from beginning to end. What made all this possible for our best vacation to date? A BIG SHOUT OUT to FURTHER AFIELD TRAVEL AND TOURS team of experts. Sandy and her team assisted us each step of the way and even checked in during our vacation. Having the knowledge and providing the support is why a Travel Agent is so important to us and we knew Sandy and here team were just a phone call away if we encountered any issues. 

Thanks to Sandy and the Team at Further Afield Travel and Tours for guiding us and allowing us to safely travel and live our lives during these challenging times. We couldn't have done this without YOU!

Best Regards,

April and Gary I.

Excellent Value

by Robert and Trish H., Burlington
March 2021

She truly treats you as a valued customer and goes beyond the "ordinary" in the arrangements she makes on your behalf. 

We have booked trips with Sandy and her team at Further Afield Travel and Tours and found them to be excellent. 

Sandy is very knowledgeable about the travel industry and will work hard on your behalf to ensure that you are getting excellent value. She goes beyond just booking the tour for you. For example, we booked a river cruise on Avalon Waterways through Sandy and then the pandemic hit. Sandy spent the time enabling us to postpone our orignal booking and secure an excellent rate for when we can take the cruise.

We originally moved our 2020 sailing to the fall of 2021, as we figured we would be okay to travel by then. When it became apparent that covid issues would continue through 2021, Sandy helped us move our booking again to the summer of 2022 and she was able to obtain an excellent rate and some promotional discounts for us as well.

We also booked a tour of Ireland in 2019 that was lead by Sandy. She was very well organized and knows Ireland extremely well (in terms of where to stay and what to do). The tour ran like a charm. Sandy used an excellent coach service and the driver/guide was extremely pleasant and knowledgeable. 

Sandy and her colleagues specialize in many destinations, so when they offer or suggest a cruise or tour, you can be assured that they have done their homework and organized everything well in advance.

To conclude, as a customer, I want my travel advisor to spend my money wisely - Sandy is excellent at that. She truly treats you as a valued customer and goes beyond the "ordinary" in the arrangements she makes on your behalf. 

Robert and Trish H., Burlington

Years of Excellent Service!

by Angie V., Oakville, ON
July 2020

Thank you for years of excellent service!  

My travel arrangements and travel adventures with Further Afield Travel have always been top notch and most satisfying. I certainly appreciate your personal attention to detail and your efforts to making me feel well cared for. It was my pleasure to nominate you for the Best Travel Agency. Wishing you the best!!

Angie.

Absolute Lifesaver!

by John A., Oavkille, ON
July 2020

Stranded in Africa after the virus lockdown when all international flights were temporarily banned. Further Afield Travel was an absolute lifesaver in getting flights for us to return to Canada. Even with the chaos and continual changes with airlines schedules, they managed to get us rebooked using our original tickets at virtually no extra cost. It gave us peace of mind in a very stressful situation to know that whatever was happening, Further Afield Travel would take care of us.

 

 

 

 

 

Made our day!

by Dave and Marg W., Oakville
April 2020

As first time clients, during this pandemic, we were very anxious about our pre booked Russian river cruise.

However, our fears were unfounded, as you instantly updated us with information, and, went to “bat” for us, when our cruise was suspended, and, the compensation offered from the cruise line was disappointing. Within hours, you completely rectified the situation to our satisfaction through your persistence, at such a stressful time within your business. You really “made our day”.  No other travel agent in all our experience has ever provided us with such care and attention as you have.

Many, many thanks.
Dave and Marg W., Oakville

100% Credit for Future Trip

by Bill and Sandy M., Kingston, ON
April 2020

We want to express our thanks to you and your associates,  for the great work that you all did for our family vacation to Cuba for this year’s Spring Break.  It was not easy co-ordinating the planning of the travel for our 8 family members departing from different cities (Cranbrook BC, Ottawa, Kingston and Toronto).  Special thanks to Beth.

 
 
 
 

 

Sandy and I travelled in advance of  the rest of our family,  and got nicely settled into the Melia Cayo Coco.  Then, on the planned departure date for the other 6 travelers,  the Canadian government issued the notice that Canadians should NOT leave Canada to travel internationally, and that all those already abroad, should return to Canada as promptly as possible..  You and your team did a great job in arranging with WestJet to cancel the flights of all 6 family members, who were all at their respective airports, ready to fly out.

And down in Cuba, the local WestJet Vacations reps (Lino and Ivan) worked hard with us, (the Grand-parents) to get us booked onto the next WestJet flight returning to Toronto in a few days. When we arrived back in Canada, we then went into “isolation” for the next 14 days.

And now, a couple of weeks later, we are pleasantly surprised to have received the good news from you that you have arranged with WestJet Vacations, for us to get almost 100% dollar credits towards a future family trip.  We hope to be able to do such a trip, next year during the Spring Break..

Even though we now reside hundreds of kilometres away from your Further Afield office in Bronte/Oakville, we intend to continue working with your Further Afield group, for our future travel needs.

Thanks very much.
Bill & Sandy M.

Gratitude

by Marg and Pat M., Oakville, ON
April 2020

Sandy, I cannot imagine how you are managing your business during these stressful and very challenging days.  We so appreciate your professionalism.

You have graciously accommodated our change of plans and answered all our questions quickly and efficiently.  We all want to express our deep gratitude.  We are all looking forward to this wonderful trip to Ireland in 2021!!!

Best wishes through these days and to you and your staff, stay well.

Disneyworld COVID-19

by Cliff and Paula L., Mississauga, ON
March 2020

We've had the pleasure of working with Further Afield to book a few trips for us over the years. Thier recommendatoins for vacation spots, resorts and hotels have been fantastic.  

Unfortunately, our trip to Florida was cancelled due to COVID-19; however, we were comforted by the great work Sandy did to proactively saty on top of the evolving changes improsed by the federal govenment and Disney due to the virus. We took comfort in Sandy's professionalism and openness to explore options we were considering to rebook or cancel. During a very difficult time for the travel industry, Sandy, was a pleasure to deal with. She was able to provide us with a full refund which we plan to use in the near future to book through Further Afield. 

Cliff 

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Welcome home and thank-you for traveling with Further Afield Travel and Tours. Sharing is a part of your travel experience. We would like to hear from you. You may Share Your Story in the Travel Nook and/or e-mail us a Testimonial at info@furtherafieldtravel.ca.